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Apple Watch Frequently Asked Questions

Yes. It has unlimited data, voice, and text. 

NumberSync is the feature that allows you to use the same number you use on your iPhone on your Apple Watch. 

No. Mexico and Canada roaming is not included in the Unlimited Smartwatch Plan. You can add an international feature to your Apple Watch if you wish to use it in Mexico or Canada. 

You must have an active voice rate plan in order to add a Smartwatch Rate Plan. All current voice rate plans qualify (Except for multi-month rate plans), plus select grandfathered rate plans. You can add the Unlimited Smartwatch Plan without visiting a store by starting the activation process within your Watch app on your iPhone.  

If you are on Auto Pay, yes! We will notify you and charge your card on file, so you don’t have to lift a finger.  If you aren’t on Auto Pay, we will still remind you of your plan renewal date just like we do for all other plans. 

Yes!  Check out our Shop Smartwatches page for the latest deals.

No. Unlimited Smartwatch Plans are not eligible for Multi-Line or Auto Pay Discounts.

No. 

No. 

No. 

Yes. 

You can cancel your Unlimited Smartwatch Plan at any time on the myCricket app or by visiting a Cricket Wireless store. 

If you purchase an Apple Watch with Cricket and are receiving the Incentive offer, you will lose it upon cancellation of the Unlimited Smartwatch Plan. 

You can cancel your plan at any time.  If you cancel your Unlimited Smartwatch Plan, your Apple Watch will no longer be connected to your primary device.   
 
If you purchase an Apple Watch with Cricket and are receiving the Incentive offer, you will lose it upon cancelation of the Unlimited Smartwatch Plan.  

If you change your phone number, you will need to unpair your old phone and then pair the new phone number with the watch.

Your Apple Watch will be autmatically un-synced from that iPhone.  You will need to re-sync it with a new iPhone if you want to continue using it.  
 
If there is no eligible smartphone on the account, the Unlimited Smartwatch Plan will be cancelled automatically.

No.

Yes. You need to have an iPhone to set your Apple Watch with NumberSync or Apple Watch For Your Kids. 

If you buy an Apple Watch from Cricket, you are eligible to receive an incentive offer, up to $150, over time. See your options here. 
 

Whether you’re buying a new Apple Watch or upgrading an existing Apple Watch, you will receive the incentive offer as long as you also activate the Unlimited Smartwatch Plan within 60 days of purchase. If the Unlimited Smartwatch Plan is already active, you will receive the incentive offer starting on next month service charge. 
 

No, all customers purchasing an Apple Watch at Cricket qualify. 
 

You will be able to see this charge in your billing history in myAccount.
 

As long as you activate and keep the Unlimited Smartwatch Plan, you will receive a monthly credit depending on the Apple Watch you purchase.  
 

You are eligible to receive the full incentive offer when you buy a new Apple Watch and activate the Unlimited Smartwatch Plan. 
 

Cricket gives you options to finance your Apple Watch purchase:
 
If you visit a Cricket Store, ask for:   
  • Affirm Financing:  for more information click here.
  • Progressive Leasing Plan.  For more information click here.
If you visit us Online, look for: Affirm – How to apply. 
  • When you’re checking out, you will see the option to finance your Apple Watch. 
  • Affirm Financing:  for more information click here.

 

If you damage or lose your Apple Watch, Cricket Protect has you covered for just $8 per month. For more information visit Cricket Protect.

Your Apple Watch will be delivered to your mailing address via Free Shipping.  For more information visit Free Shipping.
More detail here: Requires purchase of Eligible Watch on $10/mo. Cricket Smartwatch Plan with at least one line of Cricket voice-and-data service (min. $15/mo. for single line). To get all credits, you must maintain active Smartwatch Plan service on your purchased Eligible Watch until all monthly credits have been applied. Eligible Watches: Apple Watch SE 40mm ($289.99 at sale), Apple Watch SE 44mm ($319.99 at sale), Apple Watch Series 9 41mm ($489.99 at sale), Apple Watch Series 9 45mm ($519.99 at sale), Apple Watch Ultra 2 ($784.99 at sale). Credits: Credits begin on service charge after eligible Watch purchase on Smartwatch Plan. If activating a new Smartwatch line, it must be activated within 60 days of Eligible Watch purchase to qualify for credits. Credits will be applied monthly as follows: $10/mo. for 6 months with Apple Watch SE, $10/mo. for 10 months with Apple Watch Series 9, or $15/mo. for 10 months with Apple Watch Ultra 2. Limits: Credits apply to monthly wireless service charges only (not to, e.g., fees) and are not redeemable for cash, have no cash value, and are not transferable. Credits will stop if service is canceled or involuntarily suspended. Credits will not restart if your account is canceled. Limit one credit series per Eligible Watch purchase. If you upgrade the Watch for which you are receiving credits by purchasing a new Eligible Watch, credits will stop on the former Watch. Activation/upgrade fee (up to $25/line) and add’l one-time fees ($5 rep-assisted and automated phone system payments fee) may apply. General: By activating/using svc, you agree to Cricket Terms of Service (cricketwireless.com/terms). Svc good for 30 days and is subject to Cricket network management policies, see cricketwireless.com/mobile broadband for details. Pricing, terms, & other restr's subject to change and may be modified or terminated at any time without notice. Coverage & svc not avail. everywhere.
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